Online Costume Hire Shop
Mad Hatters Fancy DressOur online costume hire service has made it possible to provide people from all over the UK with our deluxe range of costumes. So whether you live in Luton, Sunderland or York, you too can make use of our fantastic online costume hire service. We have over 3000 different costumes available ranging from fairy tale outfits to TV & pop stars.
We have a selection of excellent theatrical costumes available including a fantastic historical range. We can deliver your desired theatrical costumes to your door within a day of your order being placed & arrange returns when required. We provide our service all over the UK including areas such as Glasgow, Watford, London & Manchester.
As well as providing a huge selection of costumes Mad Hatters can also supply a great range of theatrical make up to help add another dimension to your fancy dress costumes. Mad Hatters can even provide you with theatrical make up suggestions as well as the products themselves. If you would like further assistance please feel free to contact us & we would be happy to help wherever we can. We can deliver your makeup along with your costume anywhere within the UK including Glasgow, Cardiff, Manchester & London.
HOW TO USE OUR ON-LINE HIRE SERVICE
Mad Hatters prides itself on a professional, secure and reliable On Line Hire service. Just sit back and browse our extensive range of costumes, then simply contact us on the contact page via our e-mail or call on 01580 830 757 and let us know your choice, the date you require it for and the delivery and collection address.
DELIVERY AND COLLECTION DATES AND TIMES
Because we care about our customers getting the best possible service here at Mad hatters, we try to process orders by Tuesday for the subsequent weekend. This allows us to send out your items on the Wednesday with delivery to you for the Thursday, which means that you have a day or so with your costume before the event. It also means that if there are any technical problems with the delivery, breakdowns etc that we have a day in hand to ensure that you have your costume in good time for your event, and it doesn’t cost you a penny more to have the costume this far in advance! These dates are obviously adjusted depending on the day of the week you require your item.
We are still able to offer next day delivery right up until Thursday midday but obviously the later you leave it the more is left to chance- so book early if you can
Collection of costumes is usually the day after the event, or for weekends this would be the Monday.
Delivery and collection times are between 9am and 5.30pm and require either a signature or a safe place for the item to be left. Please advice the member of staff taking your booking at the time.
How can I pay for goods and services?
We accept Visa, Visa Delta, Visa Electron, MasterCard, Maestro (Switch), and Solo. We DO NOT accept American Express. Like any other shop we require full payment for all purchase and transport costs before goods can be released. For security reasons card payment details taken over the phone will be retained until items have been returned to us and have been checked over for any faults or missing items, or the transaction is complete.
Paying by Cheque.
We accept company and personal cheques. If you wish to pay by personal cheque this will need to be cleared before we dispatch the goods, this usually takes a minimum of three working days. Please do not send cash for mail order purchases or hire.
BACS transfers are accepted, please ask for bank account details. Paypal payments are accepted for all online orders.